Privacy Policy

This Privacy Policy describes how Studio AbyA Inc., the publisher of Realm Idle ("we", "us", or "our"), collects, uses, and discloses your information when you use our game and our website, realmidle.com (together, the "Service"), and the choices and rights you have regarding that information.

Information we collect

Your account. You sign in with Google. Through Firebase Authentication we receive your email address and your Google account ID, and your account gets a player ID. We do not keep your name or profile picture.

Your game. Your progress, items, settings, and purchases are saved to our servers (your cloud save), along with the times you leave and return to the game, so offline progress can be counted, and your part in shared events such as boss fights and the Community Center. We also keep the date and the language in which you agreed to the Terms of Service and this policy.

Purchases. Purchases are made through Google Play. We receive a record of what you bought and its order details. We never see or store your payment card details. For more information, see Google's Privacy Policy.

Usage and device data. The game uses Firebase Analytics to understand how it is played. It records events such as sessions, screens viewed, and purchases, along with your device model, operating system and app version, your country or region (worked out from your IP address), and your device's advertising ID. This data is not linked to your account.

Diagnostics. The game keeps a short diagnostic log on your device to help fix problems. It stays on your device unless you copy it and send it to us yourself.

On your device. The game keeps your save and settings in the app's local storage on your device. Notifications are scheduled on your device, and nothing about them is sent to us.

How we use your information

• To run the game: your account, cloud saves, offline progress, and shared events.
• To deliver and restore your purchases.
• To keep the game fair and secure, including detecting cheating.
• To understand how the game is played, improve it, and measure how well our own ads for the game work.
• To answer you when you contact us, and to comply with the law.

Where the law requires a legal basis (for example, in the EU and UK), we use your information to provide the game you asked for, for our legitimate interests in keeping it fair, secure, and working well, and to meet our legal obligations.

Who we share it with

We do not sell your personal data, and the game shows no ads. We share information only with service providers that run parts of the Service for us:

• Google Firebase (Authentication, Realtime Database, Cloud Functions, and Analytics), which stores and processes your account, game, and usage data.
• Google Play, which handles purchases.
• Cloudflare, which delivers our website (see below).

We may also disclose information if the law requires it, to protect the rights, property, or safety of our players or others, or as part of a merger, acquisition, or sale of the game.

Where your data is stored

Your account and game data are stored on Google Firebase servers in the United States, outside Quebec and Canada. If you live elsewhere, your information is transferred there. Google processes it for us under its data processing terms, which include safeguards for transfers from the EU and UK.

Our website

realmidle.com is hosted on Cloudflare Pages. Cloudflare processes visitors' IP addresses to deliver the site and protect it from attacks, and may set a cookie needed for that protection. The website has no analytics and no advertising or tracking cookies. Its fonts are loaded from Google Fonts, which receives your IP address.

How long we keep it

We keep your account and cloud save for as long as your account exists. When you delete your account, your account, cloud save, purchase records, and every other record tied to your account are deleted, and any last copies are removed within a day. Totals that hold no personal data, such as a weekly boss's total damage or the Community Center pool, stay. Google Play keeps its own records of your purchases, and analytics data is kept for a limited time and then deleted by Google.

Your rights

You can ask us to:

• Give you a copy of the personal data we hold about you.
• Correct data that is wrong.
• Delete your data. You can also delete your account yourself (see below).
• Stop or limit a use of your data that you object to.

Email us from the address linked to your account at realmidlehelp@gmail.com. We answer within 30 days. If you live in Quebec, you can also file a complaint with the Commission d'accès à l'information du Québec. If you live in the EU or UK, you can also complain to your local data protection authority. If you live in California, you have the same rights to know, correct, and delete your data, and we will not treat you differently for using them.

Deleting your account

You can delete your account in the game (Account tab > Delete Account), on our account deletion page, or by emailing us from the address linked to your account. Deleting your account is permanent.

Security

The security of your data is important to us, but no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Children's privacy

The Service is not directed to anyone under the age of 13. The game asks every player to confirm that they are 13 or older, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has given us personal data, please contact us and we will delete it.

Links to other websites

Our Service may contain links to websites we do not operate. We are not responsible for the content or privacy practices of any third-party sites, and we encourage you to review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the new policy on this page and update the "Last updated" date above. When we make important changes, the game asks you to agree again.

Contact us

Studio AbyA Inc. is responsible for the personal information described in this policy. Our person in charge of the protection of personal information is Alexandre Briand, President, who can be reached at alexbriand3@gmail.com. For any other question or request, contact us:

• By email: realmidlehelp@gmail.com
• By mail: Studio AbyA Inc., 204 rue du Saint-Sacrement #300, Montréal, Quebec H2Y 1W8, Canada