Delete Account

How to delete your account

1. Open Realm Wars and sign in
2. Open the menu (top left) and tap Account
3. Tap Delete account at the bottom
4. Type DELETE and tap Delete my account
5. Type DELETE again and tap Delete forever

Your account is deleted right away, your purchases and transactions too.

Can't open the game?

Email realmidlehelp@gmail.com from the Google address linked to your account and ask for the account to be deleted. We delete it and confirm by reply within 30 days.

What data is deleted

Deleted: Your game progress (level, gold, diamonds, gear, inventory, skills, forge, pets)

Deleted: Your player profile, hero name and friends list

Deleted: Your guild membership (if you lead a guild, leadership passes to another member first)

Deleted: Your purchases and their transaction records (diamonds, packs, VIP, the Monthly Card, boosts); signing in again later with the same Google account starts a new hero with no purchases

Deleted: The sign-in account itself, the link to your Google account

Deleted within 7 days: Messages you posted in World chat

Deleted within 14 days: Caravan trips you took part in

Deleted within 30 days: Your fight history and replays, and other players' replays of fights with you

What is kept

Kept: Messages you sent in guild chat and private messages stay in the conversation for the players who received them (email us to have them removed too)

Kept: A blank marker for each Google Play receipt, with no account, product or date on it, so the same receipt can't be used again

Kept: Past results boards that show your hero name and rank (arena seasons, World Boss)

Kept: Reports of rule breaking made by you or about you, for moderation

We never store your payment details. Your Google Play and Stripe receipts are kept by Google and Stripe under their own policies.

This action is permanent and cannot be undone. All progress will be lost.

Deleting some data but keeping your account

Email realmidlehelp@gmail.com from the address linked to your account and tell us what to remove, for example your chat messages. We act on verified requests within 30 days. While your account exists, its purchase records stay so your purchases keep working.