Terms of Service

These Terms of Service ("Terms") govern your use of Realm Idle (the "Game" or "Service"), published by Studio AbyA Inc. ("we", "us", or "our"). By downloading, accessing, or playing the Game, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

1. Eligibility and accounts

You must be at least 13 years old to use the Service. When you first sign in, the Game asks you to confirm that you are 13 or older and that you agree to these Terms and the Privacy Policy. You sign in with a Google account, and you are responsible for keeping access to that account secure. You are responsible for all activity that happens under your account.

2. License to play

We grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the Game for your own entertainment, subject to these Terms. You may not copy, modify, reverse engineer, resell, or distribute the Game or its content, or attempt to access it other than through the interfaces we provide.

3. Virtual items and purchases

The Game includes virtual items and upgrades (such as VIP status, pets, and item packs) that you can earn in-game or buy through Google Play. Virtual items have no real-world monetary value, cannot be exchanged for real money or transferred outside the Game, and are licensed to you, not sold.

• All purchases are final and non-refundable except where required by law or by Google Play's refund policies.
• Purchases are delivered right away. Where the law gives you a right to cancel a purchase of digital content, that right ends once delivery starts, to the extent the law allows.
• Some purchases last for a set time shown in the store (for example, a whistle lasts 7 days). Some, such as item packs, can be bought once per account.
• Community Center contributions add to a pool shared by all players. Support the Developer is a tip and gives a keepsake item only.
• If a purchase is refunded, cancelled, or charged back, we may remove what it gave you.
• We may change, adjust, or remove virtual items, offers, and prices at any time.

4. Random rewards

Many rewards in the Game are random, such as monster drops, chests, gear rarity, and pets. The Game shows the odds of each gear rarity in Tools > Rarities. Random results are not guaranteed, and odds may change in updates.

5. Fair play

To keep the Game fair for everyone, you agree not to:

• Cheat, exploit bugs, use bots or automation, or otherwise gain an unfair advantage.
• Use modified clients, tamper with save data, or interfere with the Game's normal operation or servers.
• Use another player's account, or buy, sell, or transfer accounts.

6. Cloud saves

Your game progress is saved to our servers so it can be restored across sessions and devices. We work hard to keep saves safe, but we do not guarantee that progress or virtual items will always be preserved. Keeping your Google account accessible is required to restore your progress.

7. Suspension and termination

We may suspend or terminate your access to the Service, and remove virtual items, if you violate these Terms or use the Service in a way that harms other players or us. Purchases made on an account that is terminated for cheating or tampering are not refunded by us. You may stop using the Service at any time.

8. Deleting your account

You can delete your account at any time in the Game (Account tab > Delete Account) or on our account deletion page. Deleting your account permanently deletes your progress and purchases, and they cannot be restored.

9. Service availability and changes

The Game is supported by online services. We may update, change, suspend, or discontinue any part of the Service at any time, and we do not guarantee that it will always be available or error-free. We may also update these Terms. When we do, the Game asks you to agree to the new Terms before you continue. If you do not agree, please stop using the Service.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, secure, or free of errors.

11. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages, or for any loss of data, progress, virtual items, or profits, arising out of or related to your use of the Service.

12. Governing law

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada that apply there, without regard to conflict-of-law principles. Nothing in these Terms limits any rights you have under the consumer protection laws of the place where you live that cannot be waived.

13. Quebec residents / Résidents du Québec

These Terms are also available in French: Conditions d'utilisation. If you live in Quebec, the French version applies to you, unless you choose to agree to this English version after reading the French one.

Les présentes conditions sont aussi offertes en français : Conditions d'utilisation. Si vous résidez au Québec, la version française s'applique à vous, à moins que vous choisissiez d'accepter la version anglaise après avoir consulté la version française.

14. Contact

Questions about these Terms? Contact us:

• By email: realmidlehelp@gmail.com
• By mail: Studio AbyA Inc., 204 rue du Saint-Sacrement #300, Montréal, Quebec H2Y 1W8, Canada